Accidents can happen anytime. Fire is all too common and can destroy homes, business, and take lives. Being proactive and installing a fire protection system is necessary for residential buildings and offices. Companies like Phs Compliance provide fire safety testing that helps to keep buildings safe. These companies follow the latest statutory regulations to make sure that site remains safe from any fire hazards.
Fire safety providers conduct inspections regularly and check for any faulty wire or other problems that represent a risk of fire. These inspections help to identify problems at the initial state and fix them so that the hazard is eliminated. These fire safety professionals can give you advice on improving your building safety standards. They also visit the site for routine maintenance which reduces the risk of fire-related accidents. These providers check the fire alarm and other safety equipment to make sure that they are in good working condition.
With all these benefits, it is important to hire the right fire safety provider. There are many companies and they all promise to provide the best service. But how to you choose the best option? Here are some questions you need to ask when hiring a new fire safety provider to ensure a professional, certified service that will keep you, your assets, and your people safe.
- What services do you offer?
A fire safety provider may offer a range of services. You need to find someone who can provide the right type of services for your situation. For example, a fire service provider may only focus on inspecting fire extinguishers and alarm system. Whereas, other companies may include extra services like kitchen system inspection or testing your sprinklers.
- Who is responsible for the work?
It is important to ensure that the fire safety provider you choose has the right skills and knowledge to do the job. Sometimes, companies outsource tasks to other companies, so be sure to ask about this. A single company may not be able to install, inspect and do all the repair services of the fire protection systems. They may hire a third party for the job. In that case, you should also ask about the credentials of the third party.
- How long have you been in the business?
No matter how much training fire safety professionals have, they won’t be good at their job unless they have experience. Every fire is unique and there is something new to learn from each incident. So, the more real world experience the fire safety provider has, the better they can handle diverse situations. More experienced providers can also inspect and solve fire-related problems quickly.
- Can you give a list of some of your previous clients?
It’s always good to read testimonials or take references before hiring any service. By taking the contact details of previous clients you can get in touch with them and know whether the providers were professional and good at their job. If the fire safety company has handled big projects in the past then you can be confident that they can handle your needs with confidence.
- Are you a member of any government or non-government fire protection organization?
Being a member of a government or non-government organization helps the fire safety provider to keep up to date with the latest industry news and trends. Being connected to these organizations also makes them trustworthy. However, it is also important to ask whether they are active members of these organizations or not. That is, they should present at conferences, publish journals, and participate in training programs arranged by these organizations.
- What is your pricing structure?
Fire safety providers can have a range of pricing structures so you need to find one that fits your budget. Instead of getting an inflated bill from your provider, it is better to fully understand their rates beforehand. Apart from the cost of their services, you may also need to pay for buying and installing fire safety systems, so you should ask about the cost of these as well.
- How do you manage your records?
As part of doing regular inspections and maintenance, fire safety providers should keep comprehensive records. It’s therefore critical that they do this well. Paper systems, for example, are prone to loss or damage. If they are using digital systems, then ask whether they have arrangements for backup.
- What is the quality of your customer service?
Every client expects good customer service from their fire safety provider. You should ask them about their customer service and how they deal with customer inquiries, including whether they have 24/7 support and how you can communicate with them.
A fire that starts small can turn into a disaster and have a devastating impact on the building and the people inside it. If you work with a professional fire safety provider, you can reduce the risk of huge destruction and save people’s lives. Hiring a fire safety provider is more affordable than exposing your property and people’s lives to immense risk.