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You are here: Home / News Features / Clover POS: Keeping Car Wash Customers Happy

Clover POS: Keeping Car Wash Customers Happy

January 27, 2020 By Jonathan

Car washes are service-oriented businesses with plenty of room for value add-ons. For example, a business may offer several levels of car washes plus specialty services such as hassle-free interior cleaning (great for families with children!). Mobile and deodorization services are a couple of other ideas, and the possibilities are vast. All that said, the secret to keeping customers happy is a top-notch car wash pos system.

Merchant services, also called merchant solutions, encompass point-of-sale systems, payment gateways, cash advances, online transaction processing, payment processing, gift cards, loyalty programs and more. Fortunately, POS systems exist that combine or support many of these functions.

Clover: A Savvy Solution for Any Car Wash Business

Car wash customers value quick service and quality washes. You should invest in people and equipment that wash cars faster and better than ever, but remember the payment aspect, too. Customers don’t want to spend precious minutes struggling to pay. Fortunately, the clover system pos gets customers on their way quickly. Here’s how:

  • Any kind of payment accepted (cash, gift card, card with or without chip, loyalty freebie, etc.)
  • Mobile payment terminals compatible with iPads
  • High security and stability standards
  • Varying levels and options for customization

Would you like a POS system that conducts inventory tracking, emails receipts to customers, collects sales data and more? Clover systems have these capabilities, especially with Springboard customizations.

Clover is extremely helpful whether you own just one car wash location or several. Suppose you own multiple locations. You’re able to get real-time reporting from each location. You can see which location gets the most customers and when, and how many customers participate in loyalty/rewards programs. Get insight into your busiest and slowest times. Roll out promotional efforts during these slowest times, and track them live.

Features Available with Clover and Springboard POS Systems

Transform your car wash business into an even leaner operation with these POS features:

  • Real-time data
  • Cloud software accessible from anywhere, anytime
  • User insight and custom reports
  • Inventory management
  • Customer management
  • Order management

Take the cloud. If you go on vacation, you may still want to keep an eye on your business. The cloud enables you to check inventory, sales and many other things while you’re away. The peace of mind that everything is going OK lets you relax even more.

Meanwhile, inventory management ensures your workers always have the necessary supplies on hand. You should never be caught unaware that you’re running short on your preferred car soaps and shampoos.

Customer insight is a huge benefit. Are your value add-ons performing as you hoped? When do customers tend to upgrade to certain services? Which services are in demand the most? Maybe your employee schedules need adjusting to reflect these realities. In any case, this information lets you focus your efforts on specific services that make sense. For example, perhaps numbers indicate that the “happy hour” half-price wash promotion is performing badly. You can tweak it or substitute it with another idea instead of continuing to throw money at an effort that is not working. Keep your car wash customers happy for a long time with Clover.

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Filed Under: News Features

About Jonathan

Jonathan is a consummate Anglophile with an obsession for Britain that borders on psychosis. Anglotopia is his passionate side-gig and he's always dreaming of his next trip to England, wishing he lived there - specifically Dorset.

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